im new to Otrs and searched the Internet for my Problem but didnt found an answer
Is it possible that i can link the Username (marked red) just like Service, SLA and CustomerID (marked green)
thanks for your help
Link Customer to CMDB
Moderator: crythias
Link Customer to CMDB
Hey Guys,
im new to Otrs and searched the Internet for my Problem but didnt found an answer
Is it possible that i can link the Username (marked red) just like Service, SLA and CustomerID (marked green)
thanks for your help
im new to Otrs and searched the Internet for my Problem but didnt found an answer
Is it possible that i can link the Username (marked red) just like Service, SLA and CustomerID (marked green)
thanks for your help
-
crythias
- Moderator
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- Joined: 04 May 2010, 18:38
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Re: Link Customer to CMDB
Yes, by modifying the CustomerUser Map in Config.pm.saltie wrote:Is it possible that i can link the Username
The better question is ... link to what?
viewtopic.php?f=60&t=7787
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