When a customer try to open a ticket on the "otrs/customer.pl", the customer receive a page "customer.pl" to download and can't see the ticket infos. This happens only in the Customer portal. See:
What I need to do for fix this?
Using:
OTRS 4.0.11
PostgreSQL 9.1.11
centos 6.5
CustomerTicketZoom: try to open a Ticket and receive a file to download (customer.pl)
Moderator: crythias
-
gabrielpetrone
- Znuny newbie
- Posts: 2
- Joined: 16 Oct 2015, 13:21
- Znuny Version: 4.0.11
- Real Name: Gabriel Petrone
- Company: Lojas Edmil
CustomerTicketZoom: try to open a Ticket and receive a file to download (customer.pl)
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Re: CustomerTicketZoom: try to open a Ticket and receive a file to download (customer.pl)
Check your webserver log. Only time I've seen this was when there was an issue with sending mail.