iSpell Spell Checker - OTRS 3.3.9/Debian 8

[tupson]

Within OTRS 3.3.9 SysConfig --> I enabled Spell Checker and it defaults are set to:


SpellChecker : Yes (enables spell checker support)

SpellCheckerBin : /usr/bin/ispell (default)

SpellCheckerDictDefault : english

SpellCheckerIgnore : www, webmail, https, http, html, rfc



1. When I try to click "ABC" within an OTRS window, it detects an incorrect spelled word (red underline), but doesn't offer a correctly spelled word (nor does right-clicking the word help).

2. From Command Line, if I run:

echo "Hello just a tets" | ispell -a -d english

an error is thrown: can't open /usr/lib/ispell/english.hash

I checked in /usr/bin and there is no ispell directory. However, there is an ispell and ispell-wrapper file within /usr/bin/


So, what should I do here to get spell check to work?

I tried a Google recommendation changing from ispell to aspell, but that broke the checker all together (as I assume it doesn't exist).

[tupson]

bump

[crythias]

an error is thrown: can't open /usr/lib/ispell/english.hash

I checked in /usr/bin and there is no ispell directory

seems legit. It's complaining about /usr/lib. You may need to install a dictionary.

[tupson]

any reference/guide on how to install the english dictionary to go with ispell? (sorry not a linux guy -- yet)

[crythias]

Start at the obvious place.

[tupson]

It appears the ispell english.hash isn't even installed properly?

How do I address this?

I went into the directories where it appears iSpell has been installed, but I see the following

[crythias]

I can't know for sure, but it looks like you have no dictionaries installed for ispell...

This isn't a forum to discuss that, but LMGTFY...
http://www.delorie.com/gnu/docs/ispell/ispell.4.html
https://www.google.com/search?q=debian+ ... dictionary
and if it doesn't *still* have english.hash,
ln -s /usr/lib/ispell/american.hash /usr/lib/ispell/english.hash
might be of use, though this is offtopic for OTRS...

[tupson]

Point taken (not the forum), its just OTRS within its SysConfig --> Spell Checker options uses iSpell, the install path and language settings by default; which is why I even brought it up to begin with. Perhaps the Debian 8 / Turnkey Linux developers forgot to include this within the OTRS Appliance build. I'll follow up with them directly.

However, they pushed me here for all OTRS questions -- so be it OTRS by default uses iSpell, I felt it was only right to ask.

[jojo]

the best option is to use the browser spelling aid

[tupson]

There appears to be an issue with using the default browser spell check within Chrome and Firefox:

When I write an incorrect word within the "Body" of the ticket - it doesn't propagate spell checking options:



However, up in another section of the ticket, it does:


In Internet Explorer, the spell check appears to work in both locations:


Yes, I can sum this up to using IE for spell checking purposes, but any idea why spell checking isn't an option within the "Body" using Chrome or Firefox; but works within other fields?

[crythias]

hold ctrl and right-click

[tupson]

bingo, that works - why is the control key required (just for learning purposes)?

[jojo]

try crtl + right click

[crythias]

bingo, that works - why is the control key required (just for learning purposes)?

http://ckeditor.com/addon/contextmenu

[tupson]

thank you.