bekomme dauernd die Fehlermeldung:
# First backend, a LDAP treeCan't locate object method "new" via package "Kernel::System::CustomerUser::LDAP" at /usr/share/otrs//Kernel/System/CustomerUser.pm line 91, <PRODUCT> line 28.
$Self->{'Customer::AuthModule1'} = 'Kernel::System::CustomerAuth::LDAP';
$Self->{'Customer::AuthModule::LDAP::Host1'} = '192.168.0.5';
$Self->{'Customer::AuthModule::LDAP::BaseDN1'} = 'ou=a,dc=b,dc=c';
$Self->{'Customer::AuthModule::LDAP::UID1'} = 'mail';
$Self->{'Customer::AuthModule::LDAP::Params1'} = {
port => 389,
timeout => 120,
async => 0,
version => 3,
};
## LDAP Backend 1
$Self->{CustomerUser1} = {
Name => 'LDAP Backend 1',
Module => 'Kernel::System::CustomerUser::LDAP',
Params => {
# ldap host
Host => '192.168.0.5',
# ldap base dn
BaseDN => 'ou=a,dc=b,dc=c',
# search scope (one|sub)
SSCOPE => 'sub',
## UserDN => 'cn=anonymous,dc=d,dc=c',
## UserPw => 'xxxxxxx',
## },
},
# # customer uniq id
CustomerKey => 'mail',
# # customer #
CustomerID => 'mail',
CustomerUserListFields => ['cn', 'mail'],
CustomerUserSearchFields => ['uid', 'cn', 'mail'],
CustomerUserSearchPrefix => '',
CustomerUserSearchSuffix => '*',
CustomerUserSearchListLimit => 250,
CustomerUserPostMasterSearchFields => ['mail'],
CustomerUserNameFields => ['givenname', 'sn'],
# show now own tickets in customer panel, CompanyTickets
CustomerUserExcludePrimaryCustomerID => 0,
# add a ldap filter for valid users (expert setting)
## CustomerUserValidFilter => '(!(description=ge@perrt))',
# admin can't change customer preferences
## AdminSetPreferences => 0,
Map => [
## # note: Login, Email and CustomerID needed!
## # var, frontend, storage, shown (1=always,2=lite),required, storage-type, http-link, readonly
# [ 'UserSalutation', 'Title', 'title', 1, 0, 'var', '', 0 ],
# [ 'UserFirstname', 'Firstname', 'givenname', 1, 1,'var', '', 0 ],
# [ 'UserLastname', 'Lastname', 'sn', 1, 1,'var', '', 0 ],
[ 'UserLogin', 'Username', 'mail', 1, 1,'var', '', 0 ],
[ 'UserEmail', 'Email', 'mail', 1, 1,'var', '', 0 ],
[ 'UserCustomerID', 'CustomerID', 'mail', 0, 1,'var', '', 0 ],
# [ 'UserCustomerIDs','CustomerIDs', 'second_customer_ids', 1, 0, 'var', '', 0 ],
# [ 'UserPhone', 'Phone', 'telephonenumber', 1, 0,'var', '', 0 ],
# [ 'UserFax', 'Fax','facsimileTelephoneNumber', 1, 0, 'var', '', 0 ],
# [ 'UserComment', 'Abteilung', 'ou', 1, 0,'var', '', 0 ],
# [ 'UserComment2', 'Kommentar', 'description', 1, 0,'var', '', 0 ],
# [ 'UserAddress', 'Adresse', 'postalAddress', 1, 0,'var', '', 0 ],
# [ 'UserAddress2', 'Standort', 'l', 1, 0, 'var', '',0 ],
# [ 'wlan', 'WLAN Access', 'dialupaccess', 1,0, 'var', '', 0 ],
# [ 'accountStatus', 'Account Status', 'accountStatus', 1,0, 'var', '', 0 ],
],
};
ipadresse und ou,dc etc. hab ich anonymisiert.
bitte um hilfe!