Hi,
What is the best way to create companies as users?
Example, when creating a ticket I want to search for the company name in the "To:" field, and not a specific user.
Company as customer user?
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Re: Company as customer user?
create a company as customer.
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Re: Company as customer user?
if you are using LDAP you can add some parameters in config.pm in order to be able to search customer users by company id
Roberto A. Valdomir
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OTRS 3.3.8 | RHEL 6 x64 | Oracle 11g | Custom Development by OTRS365
Mobile: (+598) 93 868 147 | Skype: roberto.a.valdomir
@roberto.valdomir | re.vu/robertovaldomir
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OTRS 3.3.8 | RHEL 6 x64 | Oracle 11g | Custom Development by OTRS365