Company as customer user?

Moderator: crythias

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arensirb
Znuny newbie
Posts: 1
Joined: 14 Jun 2013, 15:12
Znuny Version: OTRS 2.4.9
Real Name: Andreas Brisner

Company as customer user?

Post by arensirb »

Hi,

What is the best way to create companies as users?

Example, when creating a ticket I want to search for the company name in the "To:" field, and not a specific user.
crythias
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Re: Company as customer user?

Post by crythias »

create a company as customer.
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rvaldomir
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Posts: 155
Joined: 04 Aug 2014, 23:59
Znuny Version: 3.3.8
Real Name: Roberto A. Valdomir

Re: Company as customer user?

Post by rvaldomir »

if you are using LDAP you can add some parameters in config.pm in order to be able to search customer users by company id
​Roberto A. Valdomir
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