Upgrading to OTRS 5

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spiderpig
Znuny expert
Posts: 198
Joined: 15 Dec 2011, 02:26
Znuny Version: OTRS 5

Upgrading to OTRS 5

Post by spiderpig »

Hi,

I'm running OTRS 4.0.6, is it safe to upgrade to 5 from that version?
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wurzel
Znuny guru
Posts: 3273
Joined: 08 Jul 2010, 22:25
Znuny Version: x.x.x
Real Name: Florian

Re: Upgrading to OTRS 5

Post by wurzel »

Hi,

--> doc.otrs.org
http://otrs.github.io/doc/manual/admin/ ... ading.html

3.3. > 4.0 > 5.0

so it is safe

Flo
OTRS 2025 SILVER (Prod)
OTRS 2025 auf Debian 12 (Test)
Znuny 7.x latest version testing auf Debian 12

-- Ich beantworte keine Forums-Fragen PN - No PN please

I won't answer to unfriendly users any more. A greeting and regards are just polite.
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puffleton
Znuny newbie
Posts: 4
Joined: 26 Feb 2015, 21:42
Znuny Version: 3.3.9

Re: Upgrading to OTRS 5

Post by puffleton »

Backup everything!

I'm struggling with my upgrade as I type this (had to walk away for a few minutes).
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