Upgraded from 4.x to 5.x

[creiss]

Hey folks!

First off: Thanks for your support. You rock
I have been running a smooth and stable (latest, was at the latest patch level) 4.x branch and did an Upgrade to 5.x. I followed the instructions at https://otrs.github.io/doc/manual/admin ... ading.html. So far it's running, but it's unusable for these two issues:

1. The icons in the upper left menu are no longer clickable, seems the otrs5 logo is above it:

2. All "ticket [xxyyzz] has been created in queue System Mesages."-Notifications have a simple dash in them, no longer showing a preview:

Code: Select all

Hi Christian,

ticket [xxyyzz] has been created in queue System Mesages.

sys@otrs.com wrote:
-

https://support.xyz.com/otrs/index.pl?Action=AgentTicketZoom;TicketID=11045

So: What did I miss and where did I screw up?
Thanks for your support; keep on rocking!

-Christian.

[creiss]

Well,

the Icon issue was resolved:

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Bug#11575 – Logo overlaps toolbar when using slim skins.

If the faulty notifications have also been fixed; well- I guess I'll find out

[creiss]

All issues resolved. The icon was a bug which was fixed in patchlevel 2, the missing preview was due to a lowercase Body instead BODY in the notification templates.

Cheers!