So... Where can I find some example about how to use this "Static stats"?Static stats
The stats module facilitates the generation of static statistics. For every static stat a file exists in which its content is precisely defined.
This way, very complex stats can be generated. The disadvantage is that they are not particularly flexible.
The files are saved in the directory Kernel/System/Stats/Static/.
I'll need to make some reports that, using the "Stats module" by the Agent interface are impossible.
I'm considering to use the Pentaho Report Designer, but I'd like to try first with the OTRS options.
Someone have any considerations, tips or examples?