Einspielen von Updates

[jboe]

Hallo alle,

Gibt es irgendwo einen Guide der für Neulinge erklärt, wie man die Updates einspielt. Habe weder im Admin Manual noch was innerhalb des Eingeblendeten Links (Update 5.0.4 ist verfügbar) gefunden.

[RStraub]

Von dem etwas irreführenden Titel steht alles im Manual:
http://otrs.github.io/doc/manual/admin/ ... ading.html

Siehe insbesondere diese Zeile:

Code: Select all

Within a single minor version you can skip patch level releases if you want to upgrade. For instance you can upgrade directly from OTRS 5 patchlevel 2 to version 5 patchlevel 6. If you need to do such a "patch level upgrade", you should skip steps 6, 10, 11, 14 and 17.

[Schojo]

außerdem solltest du die offizielle Releasenote lesen, da können sich auch noch wichtige Hinweise verbergen:
Wie z.B. hier, dass man DBUpdate-to-5.pl nochmal ausführen soll.

Code: Select all

Important for Upgrading

From a previous version of OTRS 5:
Make sure you run bin/otrs.Console.pl Maint::Config::Rebuild after the upgrade so that the configuration is refreshed. Otherwise the system may not work.If you upgrade from OTRS 5 Patch Level 2 or earlier, please run scripts/DBUpdate-to-5.pl once during the upgrade to fix possible issues with dysfunctional notification tags.
If you upgrade from OTRS 5 Beta 5 or earlier, you should manually update all ticket notifications that are set to be shown in agent preferences. In the ticket notification management admin screen for each notification, scroll down to “Notification Methods” and check the “Send by default” checkbox from the “Email” section on each notification.
Background information: “Send by default” is a new feature introduced in OTRS 5 RC1 that adds a new layer of control to administrators to decide if an enabled notification method is used by default or not if an agent has not directly specified this preference. This option is now set by default on new systems or upgrades.
From OTRS 4.x: Please consult our admin manual for detailed instructions.