OTRS 5.0.4 - Errors on System Log

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possebon
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Posts: 34
Joined: 25 Sep 2014, 20:03
Znuny Version: 6.0.15

OTRS 5.0.4 - Errors on System Log

Post by possebon »

I'm having a lot of records on System Log in my OTRS but I could not find any detail about the error

This is the link of the screenshot of errors:

http://pasteboard.co/4FFnAvy.png

Basically:

OTRS-CGI-84 Need Value!
OTRS-CGI-84 The change state requested is not known!

Is there a way to enable more log detail?
crythias
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Re: OTRS 5.0.4 - Errors on System Log

Post by crythias »

Pictures of errors make it difficult to troubleshoot or eyeball for errors. Pictures of text generally aren't very searchable.

change state requested is not known probably means you renamed or made invalid some state names that are used in SysConfig or elsewhere.
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possebon
Znuny newbie
Posts: 34
Joined: 25 Sep 2014, 20:03
Znuny Version: 6.0.15

Re: OTRS 5.0.4 - Errors on System Log

Post by possebon »

Thanks for your comments crythias. My intention about sending pictures was to give as much as possible detail about what I mean.

There is a way to increase the detail of information on log? I did a search about the state on System Config and there is too much options where could be.
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