file error - parse error - input text line unknown: Malformed UTF-8 character (f[..]

[oliveiraped]

Help Please I Made upgrade of otrs from version 3 to 4, everything run okay, except 2 things:

1. When i click on the menu of "OWNER" of ticket it does this error

Backend ERROR: OTRS-CGI-10 Perl: 5.10.1 OS: linux Time: Thu Dec 31 11:28:59 2015 Message: file error - parse error - input text line unknown: Malformed UTF-8 character (fatal) at /usr/local/lib64/perl5/Template/Directive.pm line 155.

RemoteAddress: 193.136.44.193 RequestURI: /otrs/index.pl?Action=AgentTicketOwner;TicketID=213823 Traceback (8015): Module: Kernel::Output::HTML::LayoutTemplate::Output Line: 198 Module: Kernel::Modules::AgentTicketActionCommon::Run Line: 1527 Module: Kernel::System::Web::InterfaceAgent::Run Line: 947 Module: /opt/otrs/bin/cgi-bin/index.pl Line: 41

2 . The second error his when i click on the "notes" of i menu it pop up this error

Internal Server Error

Apache Logs

[Thu Dec 31 11:37:25 2015] [notice] Apache/2.2.15 (Unix) mod_fastcgi/2.4.6 PHP/5.3.3 mod_ssl/2.2.15 OpenSSL/1.0.1e-fips mod_perl/2.0.9 Perl/v5.10.1 configured -- resuming normal operations
[Thu Dec 31 11:37:43 2015] -e: (in cleanup) Can't call method "Get" on an undefined value at /opt/otrs//Kernel/System/AuthSession/DB.pm line 576.


Can You Help here Its driving me nutts

Thank You to All

[oliveiraped]

I Already Solved, I Just need to Move ZZZAuto.pm to ZZZauto.pmOld, and restart of service otrs!