Undo Required Lock

Moderator: crythias

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esaunders
Znuny newbie
Posts: 26
Joined: 29 Jan 2015, 01:28
Znuny Version: 6.0.x
Real Name: Eric Saunders

Undo Required Lock

Post by esaunders »

I would like to enable Required Lock on one of my Activity Dialogs. However, when I do opening the dialog locks the ticket and sets the Owner as expected, but if I click "Undo & close window" in the dialog window I get an Insufficient Rights error. The user has full rw access to the queue in which the ticket is located and the System Log generates no errors. Please advise.
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