Increase field length in search results

[retro2707]

Hi, As the screenshot below shows really. Can we increase the size of the fields so we don't have the "......" afterwards please?

I had a look through some searches but couldn't find anything to do with the search results/ queue screens.

ul.png

[retro2707]

Any ideas on this one? I thought it would be a fairly standard request. A lot of our tickets have long names and to be able to see it without mousing over the title all the time would be a big help.

[reneeb]

To achieve that, you have to edit the file Kernel/Output/HTML/Standard/AgentTicketOverviewSmall.tt (in OTRS5 it's Kernel/Output/HTML/Templates/Standard/AgentTicketOverviewSmall.tt):

remove the "| truncate(15)" in https://github.com/OTRS/otrs/blob/rel-4 ... ll.tt#L432 and replace "Data.Subject | html" with "Data.SubjectLong | html" in https://github.com/OTRS/otrs/blob/rel-4 ... ll.tt#L439

[retro2707]

Perfect reneeb. Thank you so much! Excellent stuff.