Clone otrs 2.3.6

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magnetmo
Znuny newbie
Posts: 26
Joined: 17 Aug 2015, 11:48
Znuny Version: 2.3.6

Clone otrs 2.3.6

Post by magnetmo »

Hi, am new to OTRS system, here i have otrs 2.3.6 version, I need to update this version to latest, So I planned to clone the live system. Live system have this url eg. liveotrs.net/otrs/bin/cgi-bin/index.pl, I have created the new test url for clone eg test.liveotrs.net/otrs/bin/cgi-bin/index.pl. I copie all the files from live system, and DB also I changed the URL and DB details in Config.pm file But when I execute test site i got the error "Not Found The requested URL /otrs/bin/cgi-bin/index.pl was not found on this server.". Please any one help to find the problem and make the clone and update to latest.

Thank you
wurzel
Znuny guru
Posts: 3274
Joined: 08 Jul 2010, 22:25
Znuny Version: x.x.x
Real Name: Florian

Re: Clone otrs 2.3.6

Post by wurzel »

Hi,

it seems you need to configure your webserver, too.

Flo
OTRS 2025 SILVER (Prod)
OTRS 2025 auf Debian 12 (Test)
Znuny 7.x latest version testing auf Debian 12

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magnetmo
Znuny newbie
Posts: 26
Joined: 17 Aug 2015, 11:48
Znuny Version: 2.3.6

Re: Clone otrs 2.3.6

Post by magnetmo »

How should i configure, I created the subfolder name with 'test' under otrs live running, for test site I root with the 'test' folder.
Please guide me to install in localhost also.
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