Fetch Email problem from POP3S or IMAP

[rhesamahendra]

Hi All,

I got error like this :

[Fri Jan 8 15:07:41 2016] POP3.pm: using SSL support of Net::POP3 3.08 instead of SSLGlue at /opt/otrs/Kernel/cpan-lib/Net/SSLGlue/POP3.pm line 12.

Please help me, thanks.

Rhesa.

[reneeb]

This is just a warnings, not an error. I guess there are more messages in the error logs...

[rhesamahendra]

Message: POP3S: Auth for user support@xxxx.com/pop.gmail.com failed!

this error when i tried to fetch email, i really sure if this auth true, it's working fine in OTRS 3, but always error in otrs 5, thanks.

Rhesa.

[rhesamahendra]

This is full log error in http :

[Fri Jan 8 15:15:54 2016] POP3.pm: using SSL support of Net::POP3 3.08 instead of SSLGlue at /opt/otrs/Kernel/cpan-lib/Net/SSLGlue/POP3.pm line 12.
[Fri Jan 8 15:15:56 2016] POP3.pm: using SSL support of Net::POP3 3.08 instead of SSLGlue at /opt/otrs/Kernel/cpan-lib/Net/SSLGlue/POP3.pm line 12.
ERROR: OTRS-CGI-28 Perl: 5.10.1 OS: linux Time: Fri Jan 8 15:15:58 2016

Message: POP3S: Auth for user support@xxxx.com/pop.gmail.com failed!

RemoteAddress: x.x.x.x
RequestURI: /otrs/index.pl?Action=AdminMailAccount;Subaction=Run;ID=1;ChallengeToken=OAoQEXmXwqW87cn5ZeR0PFdWYh66662wdsfaSiCir;

Traceback (12800):
Module: Kernel::System::MailAccount::POP3::Fetch Line: 144
Module: Kernel::System::MailAccount::MailAccountFetch Line: 440
Module: Kernel::Modules::AdminMailAccount::Run Line: 54
Module: Kernel::System::Web::InterfaceAgent::Run Line: 1042
Module: ModPerl::ROOT::ModPerl::Registry::opt_otrs_bin_cgi_2dbin_index_2epl::handler Line: 40
Module: (eval) (v1.99) Line: 204
Module: ModPerl::RegistryCooker::run (v1.99) Line: 204
Module: ModPerl::RegistryCooker::default_handler (v1.99) Line: 170
Module: ModPerl::Registry::handler (v1.99) Line: 31

[wurzel]

Hi,

Auth for user failed is a wrong username/password.

Flo