Hi,
I am trying to use a PostMaster filter to set the X-OTRS-State of a new ticket when the subject of the email begins with a specific word. E.g:
Is this possible? If so, please can you advise what I’m doing wrong?
Thanks in advance.
Cheers,
Kerry
Problem using PostMaster filter to set ticket state.
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kerryrsmith
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Problem using PostMaster filter to set ticket state.
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reneeb
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Re: Problem using PostMaster filter to set ticket state.
Remove the first \b
Perl / Znuny development: http://perl-services.de
Free Znuny add ons from the community: http://opar.perl-services.de
Commercial add ons: http://feature-addons.de
Free Znuny add ons from the community: http://opar.perl-services.de
Commercial add ons: http://feature-addons.de
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kerryrsmith
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Re: Problem using PostMaster filter to set ticket state.
It's working. Thanks 
.
.