Auto assign dynamic fields to ticket per queue

[Megalithe]

Hello OTRS Community,

I would like to have OTRS auto assign some dynamic fields based on queues, sender, etc.

For example: Our tickets arrive in a default queue to be processed by staff. To help with ticket service bloat we have a primary and secondary service field. The primary service is always mirrored by the queue (this is done to avoid any complicated configuration edits - which most online forums suggest as the way to assign dynamic fields per queue).
(To better explain this think Product and supporting service/component relationship)

To remove some steps for staff, I would like to have some fields (like this primary service field) auto default when a ticket is put in specified queues. Is this possible?

[rick20]

If I understood you correctly, you want to have relation: Queue -> Dynamicfield. If so, you should create Dynamic Field and ACL, as shown in attachments. Don't forget to Deploy ACL at the end.

[Megalithe]

That was it thank you.