Default pop up window size

[ptay]

Anyone know where I could change the default window size (height / width) that pops up when you are zoomed in on ticket and close it? When you select close a pop up window...well..pops up. I'd like to make it taller so Agents don't have to scroll down just a bit each time to submit.

[Mothra]

The default window size is defined in $OTRS_HOME/var/httpd/htdocs/js/Core.UI.Popup.js. Just add a new Popup Profile in there with your desired settings and then restart OTRS.

Now, wherever you want to implement this (and it's most likely going to be in a DTL that you have customised in a theme), make sure the 3rd parameter passed into Core.UI.Popup.OpenPopup() is the name of your new profile.

EDIT: A caveat to this is that when you update OTRS, Core.UI.Popup.js will probably be overwritten and you will lose your custom popup profile.

[dama]

what should i add to get it full screen ?

[RodrigoPetter]

In

Code: Select all

PopupProfiles = {
        'Default': {
            WindowURLParams: "dependent=yes,location=no,menubar=no,resizable=yes,scrollbars=yes,status=no,toolbar=no",
            Left: 100,
            Top: 100,
            Width: 1040,
            Height: screen.height
        }
    };

Just change the default profile if you don't care remake it every time you update your OTRS version.