email notification on phone (internal) tickets

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hcassidy
Znuny newbie
Posts: 12
Joined: 02 Mar 2016, 15:00
Znuny Version: OTRS5

email notification on phone (internal) tickets

Post by hcassidy »

Hi

For some reason our phone ticket sends an email notification, any ideas on how to turn this off for internal tickets?

thanks
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reneeb
Znuny guru
Posts: 5018
Joined: 13 Mar 2011, 09:54
Znuny Version: 6.0.x
Real Name: Renée Bäcker
Company: Perl-Services.de
Contact:
Contact reneeb

Re: email notification on phone (internal) tickets

Post by reneeb »

Search for AutoResponseForWebTickets in SysConfig...
Perl / Znuny development: http://perl-services.de
Free Znuny add ons from the community: http://opar.perl-services.de
Commercial add ons: http://feature-addons.de
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hcassidy
Znuny newbie
Posts: 12
Joined: 02 Mar 2016, 15:00
Znuny Version: OTRS5

Re: email notification on phone (internal) tickets

Post by hcassidy »

thanks! this has worked
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