Cannot import/export items at OTRS5 using cron

[ryotaro]

Hello,

When I was using OTRS4, I had imported the output csv data from the OCS Inventory to OTRS.
Using cron, and script that uses the "/opt/otrs/bin/otrs.ImportExport.pl".

Like this
http://www.neteye-blog.com/2014/05/cmdb ... inventory/

But I upgraded OTRS from 4 to 5, ImportExport.pl was disappeared!

Please someone tell me , how to import/export items at OTRS5 using command line.

[reneeb]

The cronjobs were replaced by a Console script. You can list all available commands via

Code: Select all

perl bin/otrs.Console.pl List

You have to search for the ImportExport stuff.

Try Admin::ITSM::ImportExport::Import ...

[ryotaro]

Thank you soooooo much!
I did it !

Import command is

Code: Select all

otrs.Console.pl Admin::ITSM::ImportExport::Import

Export command is

Code: Select all

otrs.Console.pl Admin::ITSM::ImportExport::Export

With this,I can use cron as OTRS4. thx

Regards,

The cronjobs were replaced by a Console script. You can list all available commands via

Code: Select all

perl bin/otrs.Console.pl List

You have to search for the ImportExport stuff.

Try Admin::ITSM::ImportExport::Import ...