Hello.
We created a new config Item (CI) and we imported a CSV. Everything was imported perfectly but when we went to CMDB overview and we observed this config item, it says is empty, 0 config items. We checked the database and we saw all the CI imported were there, also we exported a csv via the GUI and the export CSV is good too.
We restarted OTRS but it has not changed anything.
Any help to solve this problem?
Regards.
CMDB in database but not in the GUI
Moderator: crythias
CMDB in database but not in the GUI
OTRS 5.0.8 with Oracle Linux Server release 7.1 with MariaDB database
---------------------------------------------------------
OTRS 3.3.6 on Centos 6.0 with MySQL database
---------------------------------------------------------
OTRS 3.3.6 on Centos 6.0 with MySQL database
[Solved] Re: CMDB in database but not in the GUI
the field Deployment State was inactive.
OTRS 5.0.8 with Oracle Linux Server release 7.1 with MariaDB database
---------------------------------------------------------
OTRS 3.3.6 on Centos 6.0 with MySQL database
---------------------------------------------------------
OTRS 3.3.6 on Centos 6.0 with MySQL database