SysConfig gui dissapeared

[devel1988]

this Monday i started at my new job and i got the responsibility to manage the OTRS framework.

I successfully managed to update to 5.0.9, but i noticed that i'm missing the SysConfig Module in Admin -> System Administration.

Is there any reason why this isn't showing up ?

Thx

[reneeb]

Check the OTRS log and the webserver log....

[devel1988]

nothing in the logs that indicates something to do with SysConfig.

[jojo]

check the ZZZAuto.pm file

[devel1988]

not 1 mention of SysConfig in that file.

Code: Select all

# OTRS config file (automatically generated)
# VERSION:1.1
package Kernel::Config::Files::ZZZAuto;
use strict;
use warnings;
no warnings 'redefine';
use utf8;
sub Load {
    my ($File, $Self) = @_;
$Self->{'ITSM::Frontend::TextArea'} =  '30';
$Self->{'ITSMConfigItem::Frontend::PreMenuModule'}->{'300-Duplicate'} =  {
  'Action' => 'AgentITSMConfigItemEdit',
  'Description' => 'Duplicate',
  'Link' => 'Action=AgentITSMConfigItemEdit;DuplicateID=[% Data.ConfigItemID | html %];VersionID=[% Data.VersionID | html %];ReturnToLastScreen=1',
  'Module' => 'Kernel::Output::HTML::ITSMConfigItemMenuGeneric',
  'Name' => 'Duplicate',
  'Target' => 'PopUp'
};
$Self->{'ITSMConfigItem::Frontend::PreMenuModule'}->{'200-History'} =  {
  'Action' => 'AgentITSMConfigItemEdit',
  'Description' => 'History',
  'Link' => 'Action=AgentITSMConfigItemHistory;ConfigItemID=[% Data.ConfigItemID | html %];VersionID=[% Data.VersionID | html %]',
  'Module' => 'Kernel::Output::HTML::ITSMConfigItemMenuGeneric',
  'Name' => 'History',
  'Target' => 'PopUp'
};
$Self->{'ITSMConfigItem::Frontend::PreMenuModule'}->{'100-Zoom'} =  {
  'Action' => 'AgentITSMConfigItemZoom',
  'Description' => 'Zoom',
  'Link' => 'Action=AgentITSMConfigItemZoom;ConfigItemID=[% Data.ConfigItemID | html %]',
  'Module' => 'Kernel::Output::HTML::ITSMConfigItemMenuGeneric',
  'Name' => 'Zoom',
  'Target' => ''
};
$Self->{'ITSMConfigItem::Frontend::AgentITSMConfigItem'}->{'ShowColumns'} =  {
  'Class' => '0',
  'CurDeplStateType' => '0',
  'CurInciSignal' => '1',
  'CurInciState' => '0',
  'Name' => '1',
  'Telefoon' => '1'
};
$Self->{'ITSMChange::Frontend::CustomerITSMChangeSchedule'}->{'ShowColumns'} =  {
  'ActualEndTime' => '0',
  'ActualStartTime' => '0',
  'Category' => '0',
  'ChangeBuilder' => '0',
  'ChangeManager' => '0',
  'ChangeNumber' => '1',
  'ChangeState' => '0',
  'ChangeStateSignal' => '1',
  'ChangeTitle' => '1',
  'CreateTime' => '0',
  'Impact' => '0',
  'PlannedEndTime' => '1',
  'PlannedStartTime' => '1',
  'Priority' => '0',
  'RequestedTime' => '0',
  'Services' => '0',
  'WorkOrderCount' => '0'
};
delete $Self->{'Ticket::Frontend::MenuModule'}->{'317-ITSMChangeAdd'};
$Self->{'ProductName'} =  '<censored>';
$Self->{'Ticket::Frontend::AgentTicketZoom'}->{'DynamicField'} =  {
  'ITSMCriticality' => 1,
  'ITSMDecisionDate' => '1',
  'ITSMDecisionResult' => '1',
  'ITSMDueDate' => '1',
  'ITSMImpact' => 1,
  'ITSMRecoveryStartTime' => '1',
  'ITSMRepairStartTime' => '1',
  'ITSMReviewRequired' => '1',
  'MasterSlave' => 1
};
$Self->{'Ticket::Type'} =  '0';
$Self->{'Ticket::Frontend::CustomerTicketPrint'}->{'DynamicField'} =  {
  'TicketFreeText13' => 1,
  'TicketFreeText14' => 1,
  'TicketFreeText15' => 1,
  'TicketFreeText16' => 1,
  'TicketFreeTime3' => 1,
  'TicketFreeTime4' => 1,
  'TicketFreeTime5' => 1,
  'TicketFreeTime6' => 1
};
$Self->{'Ticket::Frontend::AgentTicketPrint'}->{'DynamicField'} =  {
  'TicketFreeText13' => 1,
  'TicketFreeText14' => 1,
  'TicketFreeText15' => 1,
  'TicketFreeText16' => 1,
  'TicketFreeTime3' => 1,
  'TicketFreeTime4' => 1,
  'TicketFreeTime5' => 1,
  'TicketFreeTime6' => 1
};
$Self->{'Ticket::Frontend::AgentTicketResponsible'}->{'DynamicField'} =  {
  '1' => '1'
};
$Self->{'Ticket::Frontend::AgentTicketFreeText'}->{'DynamicField'} =  {
  '1' => '1'
};
$Self->{'DynamicFields::ObjectType'}->{'Ticket'} =  {
  '' => '',
  'DisplayName' => 'Ticket',
  'Module' => 'Kernel::System::DynamicField::ObjectType::Ticket'
};
$Self->{'DynamicFields::ObjectType'}->{'Article'} =  {
  '' => '',
  'DisplayName' => 'Article',
  'Module' => 'Kernel::System::DynamicField::ObjectType::Article'
};
$Self->{'Frontend::Module'}->{'AdminDynamicFieldMultiselect'} =  {
  'Description' => 'Admin',
  'Group' => [
    'admin'
  ],
  'Loader' => {
    'CSS' => [
      'Core.Agent.Admin.DynamicField.css'
    ],
    'JavaScript' => [
      'Core.Agent.Admin.DynamicField.js',
      'Core.Agent.Admin.DynamicFieldMultiselect.js'
    ]
  },
  'NavBar' => [
    {
      'Description' => ''
    }
  ],
  'NavBarName' => '',
  'Title' => 'Dynamic Fields Multiselect Backend GUI'
};
$Self->{'Frontend::Module'}->{'AdminDynamicFieldDateTime'} =  {
  'Description' => 'Admin',
  'Group' => [
    'admin'
  ],
  'Loader' => {
    'CSS' => [
      'Core.Agent.Admin.DynamicField.css'
    ],
    'JavaScript' => [
      'Core.Agent.Admin.DynamicField.js',
      'Core.Agent.Admin.DynamicFieldDateTime.js'
    ]
  },
  'NavBarName' => '',
  'Title' => 'Dynamic Fields Date Time Backend GUI'
};
$Self->{'Frontend::Module'}->{'AdminDynamicFieldDropdown'} =  {
  'Description' => 'Admin',
  'Group' => [
    'admin'
  ],
  'Loader' => {
    'CSS' => [
      'Core.Agent.Admin.DynamicField.css'
    ],
    'JavaScript' => [
      'Core.Agent.Admin.DynamicField.js',
      'Core.Agent.Admin.DynamicFieldDropdown.js'
    ]
  },
  'NavBarName' => '',
  'Title' => 'Dynamic Fields Drop-down Backend GUI'
};
$Self->{'Frontend::Module'}->{'AdminDynamicFieldCheckbox'} =  {
  'Description' => 'Admin',
  'Group' => [
    'admin'
  ],
  'Loader' => {
    'JavaScript' => [
      'Core.Agent.Admin.DynamicField.js'
    ]
  },
  'NavBarName' => '',
  'Title' => 'Dynamic Fields Checkbox Backend GUI'
};
$Self->{'Frontend::Module'}->{'AdminDynamicFieldText'} =  {
  'Description' => 'Admin',
  'Group' => [
    'admin'
  ],
  'Loader' => {
    'JavaScript' => [
      'Core.Agent.Admin.DynamicField.js'
    ]
  },
  'NavBarName' => '',
  'Title' => 'Dynamic Fields Text Backend GUI'
};
$Self->{'PostMaster::PreFilterModule::NewTicketReject::Body'} =  'Dear Customer,

Unfortunately we could not detect a valid ticket number
in your subject, so this email can\'t be processed.

Please create a new ticket via the customer panel.

Thanks for your help!

 Your Helpdesk Team';
$Self->{'PostmasterX-Header'} =  [
  'Cc',
  'Delivered-To',
  'Envelope-To',
  'Errors-To',
  'From',
  'Importance',
  'In-Reply-To',
  'List-Archive',
  'List-Id',
  'Mailing-List',
  'Message-ID',
  'Message-Id',
  'Organization',
  'Precedence',
  'References',
  'Reply-To',
  'ReplyTo',
  'Resent-From',
  'Resent-To',
  'Return-Path',
  'Subject',
  'To',
  'User-Agent',
  'X-Loop',
  'X-Mailer',
  'X-No-Loop',
  'X-OTRS-ArticleType',
  'X-OTRS-CustomerNo',
  'X-OTRS-CustomerUser',
  'X-OTRS-DynamicField-TicketFreeText13',
  'X-OTRS-DynamicField-TicketFreeText14',
  'X-OTRS-DynamicField-TicketFreeText15',
  'X-OTRS-DynamicField-TicketFreeText16',
  'X-OTRS-DynamicField-TicketFreeTime3',
  'X-OTRS-DynamicField-TicketFreeTime4',
  'X-OTRS-DynamicField-TicketFreeTime5',
  'X-OTRS-DynamicField-TicketFreeTime6',
  'X-OTRS-FollowUp-ArticleType',
  'X-OTRS-FollowUp-DynamicField-TicketFreeText13',
  'X-OTRS-FollowUp-DynamicField-TicketFreeText14',
  'X-OTRS-FollowUp-DynamicField-TicketFreeText15',
  'X-OTRS-FollowUp-DynamicField-TicketFreeText16',
  'X-OTRS-FollowUp-DynamicField-TicketFreeTime3',
  'X-OTRS-FollowUp-DynamicField-TicketFreeTime4',
  'X-OTRS-FollowUp-DynamicField-TicketFreeTime5',
  'X-OTRS-FollowUp-DynamicField-TicketFreeTime6',
  'X-OTRS-FollowUp-Lock',
  'X-OTRS-FollowUp-Priority',
  'X-OTRS-FollowUp-Queue',
  'X-OTRS-FollowUp-SLA',
  'X-OTRS-FollowUp-SenderType',
  'X-OTRS-FollowUp-Service',
  'X-OTRS-FollowUp-State',
  'X-OTRS-FollowUp-State-PendingTime',
  'X-OTRS-FollowUp-Type',
  'X-OTRS-Ignore',
  'X-OTRS-Info',
  'X-OTRS-Lock',
  'X-OTRS-Loop',
  'X-OTRS-Priority',
  'X-OTRS-Queue',
  'X-OTRS-SLA',
  'X-OTRS-SenderType',
  'X-OTRS-Service',
  'X-OTRS-State',
  'X-OTRS-State-PendingTime',
  'X-OTRS-Type',
  'X-Original-To',
  'X-Priority',
  'X-Spam-Flag',
  'X-Spam-Level',
  'X-Spam-Status'
];
$Self->{'PostmasterDefaultQueue'} =  'IT';
$Self->{'PostMasterMaxEmailSize'} =  '22000';
$Self->{'TicketACL::Default::Action'} =  {
  '' => ''
};
$Self->{'CustomerFrontend::Module'}->{'CustomerTicketOverview'} =  {
  'Description' => 'Overview of customer tickets',
  'NavBar' => [
    {
      'AccessKey' => 'm',
      'Block' => '',
      'Description' => 'My Tickets',
      'Link' => 'Action=CustomerTicketOverview;Subaction=MyTickets',
      'LinkOption' => '',
      'Name' => 'My Tickets',
      'NavBar' => '',
      'Prio' => '110',
      'Type' => ''
    }
  ],
  'NavBarName' => 'Ticket',
  'Title' => 'Overview'
};
$Self->{'Ticket::Frontend::CustomerTicketZoom'}->{'Priority'} =  '0';
$Self->{'Ticket::Frontend::CustomerTicketMessage'}->{'SLA'} =  '0';
$Self->{'Ticket::Frontend::CustomerTicketMessage'}->{'Service'} =  '0';
$Self->{'Ticket::Frontend::CustomerTicketMessage'}->{'QueueDefault'} =  'IT';
$Self->{'Ticket::Frontend::CustomerTicketMessage'}->{'Queue'} =  '0';
$Self->{'Ticket::Frontend::CustomerTicketMessage'}->{'Priority'} =  '0';
$Self->{'SLAPreferences'}->{'Comment2'} =  {
  'Block' => 'TextArea',
  'Cols' => '50',
  'Desc' => 'Define the sla comment 2.',
  'Label' => 'Comment2',
  'Module' => 'Kernel::Output::HTML::SLAPreferences::Generic',
  'PrefKey' => 'Comment2',
  'Rows' => '5'
};
$Self->{'Ticket::Frontend::MenuModule'}->{'450-Close'} =  {
  'Action' => 'AgentTicketClose',
  'Description' => 'Close this ticket',
  'Link' => 'Action=AgentTicketClose;TicketID=[% Data.TicketID | html %]',
  'Module' => 'Kernel::Output::HTML::TicketMenu::Generic',
  'Name' => 'Close',
  'PopupType' => 'TicketAction',
  'Target' => ''
};
$Self->{'Ticket::Frontend::MenuModule'}->{'448-Watch'} =  {
  'Action' => 'AgentTicketWatcher',
  'Module' => 'Kernel::Output::HTML::TicketMenu::TicketWatcher',
  'Name' => 'Watch',
  'Target' => ''
};
$Self->{'Ticket::Frontend::MenuModule'}->{'440-Pending'} =  {
  'Action' => 'AgentTicketPending',
  'Description' => 'Set this ticket to pending',
  'Link' => 'Action=AgentTicketPending;TicketID=[% Data.TicketID | html %]',
  'Module' => 'Kernel::Output::HTML::TicketMenu::Generic',
  'Name' => 'Pending',
  'PopupType' => 'TicketAction',
  'Target' => ''
};
$Self->{'Ticket::Frontend::MenuModule'}->{'430-Merge'} =  {
  'Action' => 'AgentTicketMerge',
  'ClusterName' => 'Miscellaneous',
  'ClusterPriority' => 800,
  'Description' => 'Merge into a different ticket',
  'Link' => 'Action=AgentTicketMerge;TicketID=[% Data.TicketID | html %]',
  'Module' => 'Kernel::Output::HTML::TicketMenu::Generic',
  'Name' => 'Merge',
  'PopupType' => 'TicketAction',
  'Target' => ''
};
$Self->{'Ticket::Frontend::MenuModule'}->{'427-Email Outbound'} =  {
  'Action' => 'AgentTicketEmailOutbound',
  'ClusterName' => 'Communication',
  'ClusterPriority' => 435,
  'Description' => 'Write a new, outgoing mail',
  'Link' => 'Action=AgentTicketEmailOutbound;TicketID=[% Data.TicketID | html %]',
  'Module' => 'Kernel::Output::HTML::TicketMenu::Generic',
  'Name' => 'E-Mail Outbound',
  'PopupType' => 'TicketAction',
  'Target' => ''
};
$Self->{'Ticket::Frontend::MenuModule'}->{'426-Phone Call Inbound'} =  {
  'Action' => 'AgentTicketPhoneInbound',
  'ClusterName' => 'Communication',
  'ClusterPriority' => 435,
  'Description' => 'Phone Call Inbound',
  'Link' => 'Action=AgentTicketPhoneInbound;TicketID=[% Data.TicketID | html %]',
  'Module' => 'Kernel::Output::HTML::TicketMenu::Generic',
  'Name' => 'Phone Call Inbound',
  'PopupType' => 'TicketAction',
  'Target' => ''
};
$Self->{'Ticket::Frontend::MenuModule'}->{'425-Phone Call Outbound'} =  {
  'Action' => 'AgentTicketPhoneOutbound',
  'ClusterName' => 'Communication',
  'ClusterPriority' => 435,
  'Description' => 'Phone Call Outbound',
  'Link' => 'Action=AgentTicketPhoneOutbound;TicketID=[% Data.TicketID | html %]',
  'Module' => 'Kernel::Output::HTML::TicketMenu::Generic',
  'Name' => 'Phone Call Outbound',
  'PopupType' => 'TicketAction',
  'Target' => ''
};
$Self->{'Ticket::Frontend::MenuModule'}->{'410-Responsible'} =  {
  'Action' => 'AgentTicketResponsible',
  'ClusterName' => 'People',
  'ClusterPriority' => 430,
  'Description' => 'Change the responsible person for this ticket',
  'Link' => 'Action=AgentTicketResponsible;TicketID=[% Data.TicketID | html %]',
  'Module' => 'Kernel::Output::HTML::TicketMenu::Responsible',
  'Name' => 'Responsible',
  'PopupType' => 'TicketAction',
  'Target' => ''
};
$Self->{'Ticket::Frontend::MenuModule'}->{'300-Priority'} =  {
  'Action' => 'AgentTicketPriority',
  'Description' => 'Change the ticket priority',
  'Link' => 'Action=AgentTicketPriority;TicketID=[% Data.TicketID | html %]',
  'Module' => 'Kernel::Output::HTML::TicketMenu::Generic',
  'Name' => 'Priority',
  'PopupType' => 'TicketAction',
  'Target' => ''
};
$Self->{'Ticket::Frontend::MenuModule'}->{'210-Print'} =  {
  'Action' => 'AgentTicketPrint',
  'Description' => 'Print this ticket',
  'Link' => 'Action=AgentTicketPrint;TicketID=[% Data.TicketID | html %]',
  'LinkParam' => 'target="print"',
  'Module' => 'Kernel::Output::HTML::TicketMenu::Generic',
  'Name' => 'Print',
  'PopupType' => 'TicketAction',
  'Target' => ''
};
$Self->{'Ticket::Frontend::MenuModule'}->{'200-History'} =  {
  'Action' => 'AgentTicketHistory',
  'ClusterName' => 'Miscellaneous',
  'ClusterPriority' => 800,
  'Description' => 'Show the ticket history',
  'Link' => 'Action=AgentTicketHistory;TicketID=[% Data.TicketID | html %]',
  'Module' => 'Kernel::Output::HTML::TicketMenu::Generic',
  'Name' => 'History',
  'PopupType' => 'TicketHistory',
  'Target' => ''
};
$Self->{'Ticket::Frontend::MenuModule'}->{'100-Lock'} =  {
  'Action' => 'AgentTicketLock',
  'ClusterName' => 'Miscellaneous',
  'ClusterPriority' => 800,
  'Module' => 'Kernel::Output::HTML::TicketMenu::Lock',
  'Name' => 'Lock',
  'Target' => ''
};
$Self->{'Ticket::Frontend::MenuModule'}->{'000-Back'} =  {
  'Action' => '',
  'Description' => 'Back',
  'Link' => '[% Env("LastScreenOverview") %];TicketID=[% Data.TicketID | html %]',
  'Module' => 'Kernel::Output::HTML::TicketMenu::Generic',
  'Name' => 'Back',
  'PopupType' => '',
  'Target' => ''
};
$Self->{'Ticket::StateAfterPending'} =  {
  'open' => 'open'
};
$Self->{'Ticket::PendingReminderStateType'} =  [
  'pending reminder',
  ''
];
$Self->{'Ticket::Frontend::AgentTicketForward'}->{'StateDefault'} =  'open';
$Self->{'Ticket::Frontend::ResponseFormat'} =  '';
$Self->{'Ticket::Frontend::AgentTicketBounce'}->{'StateDefault'} =  'open';
$Self->{'Ticket::Frontend::AgentTicketPending'}->{'StateDefault'} =  'open';
$Self->{'Ticket::Frontend::AgentTicketClose'}->{'StateDefault'} =  'open';
$Self->{'Ticket::Frontend::AgentTicketPhoneOutbound'}->{'State'} =  'open';
$Self->{'Ticket::Frontend::MenuModule'}->{'480-Process'} =  {
  'Action' => 'AgentTicketProcess',
  'Description' => 'Enroll this ticket into a process',
  'Link' => 'Action=AgentTicketProcess;IsProcessEnroll=1;TicketID=[% Data.TicketID | html %]',
  'Module' => 'Kernel::Output::HTML::TicketMenu::Process',
  'Name' => 'Process Enroll',
  'PopupType' => 'TicketAction',
  'Target' => ''
};
$Self->{'Frontend::Module'}->{'AdminImportExport'} =  {
  'NavBarModule' => {
    'Module' => 'Kernel::Output::HTML::NavBar::ModuleAdmin'
  }
};
$Self->{'Frontend::Themes'} =  {
  'Lite' => '0',
  'Standard' => '0',
  'wyc' => '1'
};
delete $Self->{'Customer::AuthModule::LDAP::Die'};
$Self->{'Customer::AuthModule::LDAP::SearchUserPw'} =  '<censored>';
$Self->{'Customer::AuthModule::LDAP::SearchUserDN'} =  '<censored>';
delete $Self->{'Customer::AuthModule::LDAP::UserAttr'};
$Self->{'Customer::AuthModule::LDAP::UID'} =  'sAMAccountName';
$Self->{'Customer::AuthModule::LDAP::BaseDN'} =  '<censored>';
$Self->{'Customer::AuthModule::LDAP::Host'} =  '<censored>';
$Self->{'Customer::AuthModule'} =  'Kernel::System::CustomerAuth::LDAP';
$Self->{'CustomerPanelCreateAccount'} =  '0';
delete $Self->{'PreferencesGroups'}->{'SpellDict'};
$Self->{'NotificationSenderEmail'} =  '<censored>';
$Self->{'SMIME::PrivatePath'} =  'opt/otrs/private';
$Self->{'SMIME::CertPath'} =  '/opt/otrs/certs';
$Self->{'SMIME'} =  '1';
$Self->{'Package::Timeout'} =  '30';
$Self->{'SwitchToUser'} =  '1';
$Self->{'WebMaxFileUpload'} =  '56777216';
$Self->{'TimeWorkingHours::Calendar1'} =  {
  'Fri' => [
    '8',
    '9',
    '10',
    '11',
    '12',
    '13',
    '14',
    '15',
    '16',
    '17',
    '18',
    '19',
    '20'
  ],
  'Mon' => [
    '8',
    '9',
    '10',
    '11',
    '12',
    '13',
    '14',
    '15',
    '16',
    '17'
  ],
  'Sat' => [],
  'Sun' => [],
  'Thu' => [
    '8',
    '9',
    '10',
    '11',
    '12',
    '13',
    '14',
    '15',
    '16',
    '17',
    '18',
    '19',
    '20'
  ],
  'Tue' => [
    '8',
    '9',
    '10',
    '11',
    '12',
    '13',
    '14',
    '15',
    '16',
    '17',
    '18',
    '19',
    '20'
  ],
  'Wed' => [
    '8',
    '9',
    '10',
    '11',
    '12',
    '13',
    '14',
    '15',
    '16',
    '17',
    '18',
    '19',
    '20'
  ]
};
$Self->{'TimeVacationDaysOneTime::Calendar1'} =  {
  '2012' => {
    '1' => {
      '1' => 'test'
    }
  }
};
$Self->{'TimeZone::Calendar1'} =  '+1';
$Self->{'TimeZone::Calendar1Name'} =  'kalender1';
delete $Self->{'SendmailBcc'};
$Self->{'SendmailModule::Host'} =  '<censored>';
$Self->{'SendmailModule'} =  'Kernel::System::Email::SMTP';
$Self->{'CheckMXRecord::Nameserver'} =  '<censored>';
$Self->{'CheckMXRecord'} =  '0';
$Self->{'AgentLogo'} =  {
  'StyleHeight' => '45px',
  'StyleRight' => '38px',
  'StyleTop' => '15px',
  'StyleWidth' => '270px',
  'URL' => 'skins/Agent/default/img/logo_bg.png'
};
$Self->{'CustomerLogo'} =  {
  'StyleHeight' => '30px',
  'StyleRight' => '25px',
  'StyleTop' => '12px',
  'StyleWidth' => '38px',
  'URL' => 'skins/Customer/default/img/logo.png'
};
$Self->{'CustomerHeadline'} =  '<censored>';
$Self->{'DefaultTheme'} =  '<censored>';
$Self->{'Organization'} =  '<censored>';
$Self->{'AdminEmail'} =  '<censored>';
$Self->{'FQDN'} =  '<censored>';
$Self->{'SecureMode'} =  '1';
$Self->{'Ticket::Frontend::AgentTicketZoom'}->{'DynamicField'} = {
  'ITSMCriticality' => 1,
  'ITSMDecisionDate' => '1',
  'ITSMDecisionResult' => '1',
  'ITSMDueDate' => '1',
  'ITSMImpact' => 1,
  'ITSMRecoveryStartTime' => '1',
  'ITSMRepairStartTime' => '1',
  'ITSMReviewRequired' => '1',
  'MasterSlave' => 1
};
}
1;

[jojo]

try a rebuild of the config

[devel1988]

rebuilding didn't work

[devel1988]

Code: Select all

$Self->{'SecureMode'} =  '1';

can this be the issue ?

if so how can i remove it

[devel1988]

i found this in Defaults.pm

Code: Select all

$Self->{'Frontend::Module'}->{AdminSysConfig} = {
        Group        => ['admin'],
        Description  => 'Admin',
        Title        => 'SysConfig',
        NavBarName   => 'Admin',
        NavBarModule => {
            Module      => 'Kernel::Output::HTML::NavBarModuleAdmin',
            Name        => 'SysConfig',
            Description => 'Edit the system configuration settings.',
            Block       => 'System',
            Prio        => 800,
        },
        Loader       => {
            CSS => [
                'Core.Agent.Admin.SysConfig.css',
            ],
            JavaScript => [
                'Core.Agent.Admin.SysConfig.js',
            ],
        },
    };

[devel1988]

By manually adding following code in ZZZAAuto.pm i was able to get the Sysconfig module for a minute, but it disappeared again

Code: Select all

$Self->{'Frontend::Module'}->{AdminSysConfig} = {
  'Description' => 'Admin',
  'Group' => [
    'admin'
    ],        

  'NavBarModule' => {
    'Block' => 'System',
    'Description' => 'Edit the system configuration settings.',
    'Module' => 'Kernel::Output::HTML::NavBar::ModuleAdmin',
    'Name' => 'SysConfig',
    'Prio' => '800'
    },

  'NavBarName' => 'Admin',
  'Title' => 'SysConfig'
};

[reneeb]

Change

Code: Select all

'Kernel::Output::HTML::NavBarModuleAdmin',

to

Code: Select all

'Kernel::Output::HTML::NavBar::ModuleAdmin',

[devel1988]

Change

Code: Select all

'Kernel::Output::HTML::NavBarModuleAdmin',

to

Code: Select all

'Kernel::Output::HTML::NavBar::ModuleAdmin',

strange, the other modules are still configured with "NavBarModuleAdmin" and are showing, but it fixed my problem for now