New Dashboard Ticket by the Creator

Moderator: crythias

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limtem
Znuny newbie
Posts: 6
Joined: 21 Aug 2013, 13:55
Znuny Version: OTRS 3.2
Real Name: Andy Lim
Company: BHPetrol Marketing Sdn Bhd

New Dashboard Ticket by the Creator

Post by limtem »

Hi,

I am creating a custom dashboard to list all tickets created by the particular agent in sysconfig. So is it possible to filter all the tickets based on ticket creator only within the dashboard?


Thanks in advance.
limtem
Znuny newbie
Posts: 6
Joined: 21 Aug 2013, 13:55
Znuny Version: OTRS 3.2
Real Name: Andy Lim
Company: BHPetrol Marketing Sdn Bhd

Re: New Dashboard Ticket by the Creator

Post by limtem »

I have found my solution in this post: viewtopic.php?t=12902
OTRS Version: 3.2.9
OS: Windows 7 with IIS 7.5
DB: MS SQL 2008
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