ACl problem

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szabolcssandor
Znuny newbie
Posts: 12
Joined: 02 Jun 2014, 11:14
Znuny Version: 4.0.6
Real Name: Szabolcs Sandor
Company: Budapest Kornyeki Torvenyszek

ACl problem

Post by szabolcssandor »

Hi There!

I have a problem use acl.
I have created a queue and i order a service to queue. When customer select the queue only the allowed service appear.
My old ACl's working but the new one not.

I have no idea what is wrong.

Thank You for your help
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szabolcssandor
Znuny newbie
Posts: 12
Joined: 02 Jun 2014, 11:14
Znuny Version: 4.0.6
Real Name: Szabolcs Sandor
Company: Budapest Kornyeki Torvenyszek

Re: ACl problem

Post by szabolcssandor »

When I place my ACL in /opt/otrs/Kernel/Config.pm then the rules working.
It seems that doesn't refresh the ACL what I create on agent site as admin.

I have tried to restart the whole server, run Maint::Cache::Delete also.
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szabolcssandor
Znuny newbie
Posts: 12
Joined: 02 Jun 2014, 11:14
Znuny Version: 4.0.6
Real Name: Szabolcs Sandor
Company: Budapest Kornyeki Torvenyszek

Re: ACl problem

Post by szabolcssandor »

After a pushed Deploy ACL's button, should I clear cache.
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jojo
Znuny guru
Posts: 15020
Joined: 26 Jan 2007, 14:50
Znuny Version: Git Master
Contact:
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Re: ACl problem

Post by jojo »

are you still using 4.0.6?
If yes, please update to the latest patchlevel and test again
"Production": OTRS™ 8, OTRS™ 7, STORM powered by OTRS
"Testing": ((OTRS Community Edition)) and git Master

Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
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szabolcssandor
Znuny newbie
Posts: 12
Joined: 02 Jun 2014, 11:14
Znuny Version: 4.0.6
Real Name: Szabolcs Sandor
Company: Budapest Kornyeki Torvenyszek

Re: ACl problem

Post by szabolcssandor »

Working fine!
A place a wrong acl rules.
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