[SOLVED] CommonCSS file not being generated for the skin

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jason123
Znuny newbie
Posts: 33
Joined: 25 Apr 2016, 15:27
Znuny Version: OTRS 5

[SOLVED] CommonCSS file not being generated for the skin

Post by jason123 »

Hello,

I have created a new skin, it is the second skin I have created, the first skin was a success. It has its own dir and is recorded in the Kernel/Config/Files.

The issue is that when the user selects it (the new skin) in their preferences, the CommonCSS file is not being created in the css-cache dir of the new skin. Interesting note, when I inspect the HTML, the <head><link href="<dir_path>"</link></head> is showing the correct dir path with the file created and identified, but it does not exist in that specified location. Why is the CommonCSS file not being generated for the skin?

Some things I have tried in various orders:
[*] ./bin/otrs.Console.pl Maint::Cache::Delete
[*] ./bin/otrs.Console.pl Maint::LoaderCacheCleanup
[*] ./bin/otrs.Console.pl Maint::Loader::CacheGenerate
[*] ./bin/otrs.Console.pl Maint::Session::DeleteAll

Any info to help get passed this would be much appreciated.

Thanks
Last edited by jason123 on 06 Jun 2016, 14:05, edited 1 time in total.
jason123
Znuny newbie
Posts: 33
Joined: 25 Apr 2016, 15:27
Znuny Version: OTRS 5

Re: CommonCSS file not being generated for the skin

Post by jason123 »

Solved, permissions were not set properly on the skin's dir and files.
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