Hi there,
What do we think the last version OTRS 5.0.9? Has anyone updated?
Thank you.
OTRS 5.0.9
Moderator: crythias
Re: OTRS 5.0.9
Hi,
running on 5.0.9 since release date.
Cheers
Florian
running on 5.0.9 since release date.
Cheers
Florian
OTRS 2025 SILVER (Prod)
OTRS 2025 auf Debian 12 (Test)
Znuny 7.x latest version testing auf Debian 12
-- Ich beantworte keine Forums-Fragen PN - No PN please
I won't answer to unfriendly users any more. A greeting and regards are just polite.
OTRS 2025 auf Debian 12 (Test)
Znuny 7.x latest version testing auf Debian 12
-- Ich beantworte keine Forums-Fragen PN - No PN please
I won't answer to unfriendly users any more. A greeting and regards are just polite.
-
- Znuny wizard
- Posts: 392
- Joined: 30 Dec 2010, 14:35
- Znuny Version: 6.0.x and 5.0.x
- Real Name: Giulio Soleni
- Company: IKS srl
Re: OTRS 5.0.9
Hi,
I only noticed a small bug on /opt/otrs/Kernel/System/Package.pm when I tried to update my ITSM packages.
It triggered an error:
[Sun Apr 17 20:32:00 2016] otrs.Console.pl: Use of uninitialized value $NotUseTag in string eq at /opt/otrs/Kernel/System/Package.pm line 904.
I fixed it replacing the lines around #904 with the following snippet of code:
edit... I forgot I also had to adjust some sysconfig configurations related to the ITSM notifications, as specified here:
viewtopic.php?f=62&t=31678
I only noticed a small bug on /opt/otrs/Kernel/System/Package.pm when I tried to update my ITSM packages.
It triggered an error:
[Sun Apr 17 20:32:00 2016] otrs.Console.pl: Use of uninitialized value $NotUseTag in string eq at /opt/otrs/Kernel/System/Package.pm line 904.
I fixed it replacing the lines around #904 with the following snippet of code:
Code: Select all
...
if ( !$UseInstalled ) {
if (
$Part->{TagType} eq 'End'
&& ( defined $NotUseTag && $Part->{Tag} eq $NotUseTag )
&& ( defined $NotUseTagLevel && $Part->{TagLevel} eq $NotUseTagLevel )
)
{
$UseInstalled = 1;
}
next PARTDB;
...
viewtopic.php?f=62&t=31678
OTRS 6.0.x on CentOS 7.x with MariaDB 10.2.x database connected to an Active Directory for Agents and Customers.
ITSM and FAQ modules installed.
ITSM and FAQ modules installed.