All services in Customer Ticket Search Interface

Moderator: crythias

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ftahoces
Znuny newbie
Posts: 22
Joined: 30 Mar 2016, 10:49
Znuny Version: 5.0.12

All services in Customer Ticket Search Interface

Post by ftahoces »

Hi

From the Customer User Ticket Search Interface I can watch the name of all services that I have registered in OTRS.

How can I establish that each customer user only can watch just its own service?

If this is not possible, how can I disable the ticket search module for a specific customer?

I have tried with diferent ACL settings but It haven't worked

Thanks

OTRS 3.3.6
reneeb
Znuny guru
Posts: 5018
Joined: 13 Mar 2011, 09:54
Znuny Version: 6.0.x
Real Name: Renée Bäcker
Company: Perl-Services.de
Contact:

Re: All services in Customer Ticket Search Interface

Post by reneeb »

Upgrade to newer version. This was fixed in OTRS4...
Perl / Znuny development: http://perl-services.de
Free Znuny add ons from the community: http://opar.perl-services.de
Commercial add ons: http://feature-addons.de
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