Hi,
I'm upgrading our version of free otrs4 to version 5 on a new server.
i don't need to pass the db with all the tickets. I only need to pass configuration files (accounts, rules for queues and others..) because move it takes too long.
I made a fresh installation on the new server and now i'm not sure of what the procedure is, to pass the configuration.
Could you please help me??
THanks
Info Upgrade 4->5 on new server
Moderator: crythias
Re: Info Upgrade 4->5 on new server
most of the configuration is stored in the database, so you need to migrate.
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"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com