OTRS slow in google chrome

Moderator: crythias

Locked
atrefh
Znuny newbie
Posts: 12
Joined: 20 Jul 2016, 22:30
Znuny Version: 4.0.0.0

OTRS slow in google chrome

Post by atrefh »

Good afternoon my friends, I am a layman in this area.

The OTRS my company works correctly in Mozilla Firefox , but when I try to use it in Chrome crashes.
Can someone help me?

Att
ronaldjerardmedina
Znuny advanced
Posts: 102
Joined: 24 Jun 2016, 11:36
Znuny Version: 5.0.3-01
Real Name: Ronald Jerard
Company: Medina

Re: OTRS slow in google chrome

Post by ronaldjerardmedina »

Whats the version of your Chrome?
In our company we uses Google Chrome and it runs smoothly.
OTRS 5.0.3-01 - MySql - SLES -
atrefh
Znuny newbie
Posts: 12
Joined: 20 Jul 2016, 22:30
Znuny Version: 4.0.0.0

Re: OTRS slow in google chrome

Post by atrefh »

52.0.2743.82 m

I say this because the performance of OTRS is lower in Google Chrome. The system is very slow in Chrome.
jojo
Znuny guru
Posts: 15020
Joined: 26 Jan 2007, 14:50
Znuny Version: Git Master
Contact:

Re: OTRS slow in google chrome

Post by jojo »

whats your OTRS version, any additional packages installed?
"Production": OTRS™ 8, OTRS™ 7, STORM powered by OTRS
"Testing": ((OTRS Community Edition)) and git Master

Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
atrefh
Znuny newbie
Posts: 12
Joined: 20 Jul 2016, 22:30
Znuny Version: 4.0.0.0

Re: OTRS slow in google chrome

Post by atrefh »

Version 4 , can not remember you have installed extra packages.
jojo
Znuny guru
Posts: 15020
Joined: 26 Jan 2007, 14:50
Znuny Version: Git Master
Contact:

Re: OTRS slow in google chrome

Post by jojo »

try update to latest patchlevel of 4 or to 5
"Production": OTRS™ 8, OTRS™ 7, STORM powered by OTRS
"Testing": ((OTRS Community Edition)) and git Master

Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
atrefh
Znuny newbie
Posts: 12
Joined: 20 Jul 2016, 22:30
Znuny Version: 4.0.0.0

Re: OTRS slow in google chrome

Post by atrefh »

I'll try this possibility. Anything put here if it was solved. :)
Locked