Hi Team,
Could anyone assist me in the following please.
When a customer logs in under ..customer.pl and goes to tickets, under the dropdown they see the option of company ticket.
I need to remove that.
I also need to stop them from when doing a search again from the same place to see all the company ticket.
Can anyone advise on this please?
Rajbps
Customer view company ticket
Moderator: crythias
Re: Customer view company ticket
Check in SysConfig under Frontend::Customer.
Set "Ticket::Frontend::CustomerDisableCompanyTicketAccess" to Yes, should solve your issue.
Set "Ticket::Frontend::CustomerDisableCompanyTicketAccess" to Yes, should solve your issue.
OTRS v5.0.10 with ITSM extension.
MySQL database
Ubuntu 16.04 LTS
MySQL database
Ubuntu 16.04 LTS
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rajbps
- Znuny newbie
- Posts: 47
- Joined: 02 Jan 2014, 22:02
- Znuny Version: 3.3.3
- Real Name: Raj
- Company: Business Park Solutions Ltd
Re: Customer view company ticket(resolved)
That`s exactly what I was looking for.
Thanks again
Rajbps
Thanks again
Rajbps