Mandatory Field - Responsible

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ntobolski
Znuny newbie
Posts: 2
Joined: 25 Aug 2016, 16:36
Znuny Version: 5.0.6
Real Name: Norbert Tobolski

Mandatory Field - Responsible

Post by ntobolski »

Hello Communinity,

I would like to make the "responsible" field mandatory when changing the responsible agent.
I did not found anything in Frontend::Agent::Ticket::ViewResponsible

When changing owner, there is a similar option "AgentTicketOwner###OwnerMandatory" and I am looking for the same when changing the responsible agent instead of owner.

Can anybody help here?

Thanks,

Norbert
wurzel
Znuny guru
Posts: 3273
Joined: 08 Jul 2010, 22:25
Znuny Version: x.x.x
Real Name: Florian

Re: Mandatory Field - Responsible

Post by wurzel »

Hi,

you can try latest version. If it is not available there, you can enter a request on bugs.otrs.org

Flo
OTRS 2025 SILVER (Prod)
OTRS 2025 auf Debian 12 (Test)
Znuny 7.x latest version testing auf Debian 12

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