Hello Communinity,
I would like to make the "responsible" field mandatory when changing the responsible agent.
I did not found anything in Frontend::Agent::Ticket::ViewResponsible
When changing owner, there is a similar option "AgentTicketOwner###OwnerMandatory" and I am looking for the same when changing the responsible agent instead of owner.
Can anybody help here?
Thanks,
Norbert
Mandatory Field - Responsible
Re: Mandatory Field - Responsible
Hi,
you can try latest version. If it is not available there, you can enter a request on bugs.otrs.org
Flo
you can try latest version. If it is not available there, you can enter a request on bugs.otrs.org
Flo
OTRS 2025 SILVER (Prod)
OTRS 2025 auf Debian 12 (Test)
Znuny 7.x latest version testing auf Debian 12
-- Ich beantworte keine Forums-Fragen PN - No PN please
I won't answer to unfriendly users any more. A greeting and regards are just polite.
OTRS 2025 auf Debian 12 (Test)
Znuny 7.x latest version testing auf Debian 12
-- Ich beantworte keine Forums-Fragen PN - No PN please
I won't answer to unfriendly users any more. A greeting and regards are just polite.