[SOLVED] OTRS Daemon is not running. (but it is)

[dcormack]

Hi all,
I am new to OTRS and after my initial install, I notice that when logging into the web page as an admin, I see the big red banner saying that OTRS Daemon is not running.. I checked and it is running.

This is running the latest build of version 5. This is a fresh install on RHEL 7.2
I did start the daemon while using the otrs user..
I assume that others have experience this. Can anyone offer some advice? Thank you in advance!


Here's what I see when checking the status and summary.

./otrs.Daemon.pl status
otrs.Daemon.pl - the OTRS daemon
Copyright (C) 2001-2016 xxx, http://otrs.com/

Daemon running


and


./otrs.Console.pl Maint::Daemon::Summary
Gathering all daemons summary...

Tasks to be executed in future:
NAME TYPE TO EXECUTE AT
PluginAsynchronous::ConcurrentUser AsynchronousExec... 2016-08-25 18:04:37

Recurrent cron tasks:
There are currently no cron recurring tasks configured

Recurrent generic agent tasks:
There are currently no generic agent recurring tasks configured

Unhandled Worker Tasks:
There are currently no tasks waiting to be executed

Handled Worker Tasks:
There are currently no tasks been executing

[Eggllo]

I would just try restarting the Daemon to see if that does anything as a first step.

/opt/otrs/bin/otrs.Daemon.pl stop
/opt/otrs/bin/otrs.Daemon.pl start

[dcormack]

Many thanks! This did solve it! I thought I had tried this but apparently I didn't (/bonk head). I appreciate your time helping me!