Hello everyone,
How I can get OTRS Process Activity name and assign it to Dynamic Field?
Thank you
OTRS tag <OTRS* for Process Activity Name
Moderator: crythias
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dendocus
- Znuny newbie
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- Joined: 28 Nov 2015, 11:42
- Znuny Version: v 4.0.1
- Real Name: Denis Rotkin
- Company: AZEDUNET
Re: OTRS tag <OTRS* for Process Activity Name
There is DynamicField "ProcessManagementActivityID". I can use it to return ActivityID.
But how I can return Activity name?
But how I can return Activity name?
-
dendocus
- Znuny newbie
- Posts: 6
- Joined: 28 Nov 2015, 11:42
- Znuny Version: v 4.0.1
- Real Name: Denis Rotkin
- Company: AZEDUNET
Re: OTRS tag <OTRS* for Process Activity Name
We modify OTRS database in order to get ActivityName directly
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root
- Administrator
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Re: OTRS tag <OTRS* for Process Activity Name
What did you modified exactly?
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Use a test system - always.
Do you need professional services? Check out https://www.znuny.com/
Do you want to contribute or want to know where it goes ?