Processticket as customer

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bahnski
Znuny newbie
Posts: 3
Joined: 08 Sep 2016, 16:22
Znuny Version: 5.0.10

Processticket as customer

Post by bahnski »

Is it possible to start a processticket as customer?

Thanks for your help
Christian
jojo
Znuny guru
Posts: 15020
Joined: 26 Jan 2007, 14:50
Znuny Version: Git Master
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Re: Processticket as customer

Post by jojo »

yes, if the first dialog is usable by customer
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