Issue with Installation OTRS

[parkcdi]

Good Night,

I´m with issue in a installation from OTRS 4.0.11

I have a Ubuntu Server 16.4 x64, the modules are installed correctly, only the modules for Oracle, ODBC and PostgreeSQL aren´t installed.

https://www.dropbox.com/s/eefl7zkia36ec ... e.jpg?dl=0

Follow the error HTMLUtils 1079:

https://www.dropbox.com/home/Imagens?preview=Erro.png

Someone, help me pls.

Thanks for all.

[reneeb]

Can you please post the error message etc. as text in this forum, not screenshots? That would be easier to read, copy, paste, ...

[parkcdi]

Ah ok,

follow the message:

root@ubuntu:/opt/otrs/bin# perl -cw /opt/otrs/bin/cgi-bin/index.pl
Unescaped left brace in regex is deprecated, passed through in regex; marked by <-- HERE in m/
(&{ <-- HERE .+?})
/ at /opt/otrs/bin/cgi-bin/../../Kernel/System/HTMLUtils.pm line 1079.
/opt/otrs/bin/cgi-bin/index.pl syntax OK

root@ubuntu:/opt/otrs/bin# perl -cw /opt/otrs/bin/otrs.PostMaster.pl
Unescaped left brace in regex is deprecated, passed through in regex; marked by <-- HERE in m/
(&{ <-- HERE .+?})
/ at /opt/otrs/Kernel/System/HTMLUtils.pm line 1079.
/opt/otrs/bin/otrs.PostMaster.pl syntax OK

Thanks.

[reneeb]

This is due to a new syntax check in newer Perl versions. You should edit the file an escape the brace with "\"...