Service for Bulk action

Moderator: crythias

Locked
ThomasPL10
Znuny newbie
Posts: 90
Joined: 11 Feb 2014, 17:24
Znuny Version: 3.3.2

Service for Bulk action

Post by ThomasPL10 »

Hello

Is it possible to define Service of a ticket using Bulk action? I do not see appropriate setting in SysConfig? Maybe I missed something.
You do not have the required permissions to view the files attached to this post.
wurzel
Znuny guru
Posts: 3273
Joined: 08 Jul 2010, 22:25
Znuny Version: x.x.x
Real Name: Florian

Re: Service for Bulk action

Post by wurzel »

Hi,

if you don't find it in sysconfig - then there is no option. You might find it in newer versions?

You can use Generic Agent for your Service Bulk action.


Flo
OTRS 2025 SILVER (Prod)
OTRS 2025 auf Debian 12 (Test)
Znuny 7.x latest version testing auf Debian 12

-- Ich beantworte keine Forums-Fragen PN - No PN please

I won't answer to unfriendly users any more. A greeting and regards are just polite.
Locked