Has anyone tried having two different version of otrs in one server?

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Has anyone tried having two different version of otrs in one server?

Post by OTRSRDNewbie »

My employer is planning to upgrade to OTRS 5. But that is still in the planning. I am attempting to install OTRS 5 in my virtual machine in parallel with the existing otrs 3.3.2.

I'm setting this up because this is my employers plan too. Probably parallel it in one of the servers. So I'm beginning. So far what I'm encountering is "Namespace Core.Ui...... could not be initialized, because jquery UI sortable could not be found"

I'm not sure if this is because of FindBin. Since this seems to have issues when running two instance. I believe it does not run again.

I tried changing installer.pl to the one below. But still its getting the above error there are several Core.UI.**** errors. Maybe I can asks some tips from people who have attempted to have two running otrs in one server. Or use a different directory location not /opt/otrs. I haven't really determined conclusively if its because there are two otrs or its because the other has different path.

I have created a different zzz_otrs.conf in httpd for otrs 5, also change the directory of otrs/ to otrs5/ in zzz_otrs5.conf

Code: Select all

use FindBin;
FindBin::again();
use lib "$FindBin::Bin/../..";
:
wurzel
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Re: Has anyone tried having two different version of otrs in one server?

Post by wurzel »

Hi,

AFAIR it depends on your webserver and perl (mod_perl) you are using.

mod_perl on one server (with caching) is not easy. Please search the internet for doing this.
I tried once, and failed.


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