[Solved]Pass information of a DynamicField of a process to a TicketCreate Transition Action

tiagostruck · Post by **tiagostruck** » 27 Sep 2016, 19:24

Hi,

I have problem with Transition Action > TicketCreate

I need pass information of a DynamicField of a process to a new ticket. But i can´t.

This is posible? Somebody can help-me?

Tnks,

Post by **root** » 27 Sep 2016, 19:50

Did you tried to use <OTRS_TICKET_DynamicField_xx> as a value? E.g. for the ticket title?

Other tag are also possible, afaik only with a feature add-on.

tiagostruck · Post by **tiagostruck** » 27 Sep 2016, 20:06

Thank you for reply,

I have try with <OTRS_TICKET_DYNAMICFIELD_xx>, but not work.

Check image.

Tnks,

jojo · Post by **jojo** » 27 Sep 2016, 21:05

<OTRS_TICKET_DynamicField_...>

tiagostruck · Post by **tiagostruck** » 27 Sep 2016, 22:05

Thank you very much!!!!!

Znuny Open Source Ticketsystem

[Solved]Pass information of a DynamicField of a process to a TicketCreate Transition Action

[Solved]Pass information of a DynamicField of a process to a TicketCreate Transition Action

Re: Pass information of a DynamicField of a process to a TicketCreate Transition Action

Re: Pass information of a DynamicField of a process to a TicketCreate Transition Action

Re: Pass information of a DynamicField of a process to a TicketCreate Transition Action

Re: Pass information of a DynamicField of a process to a TicketCreate Transition Action