Dynamic Field "Due Date" not appearing in Dashboard or lists
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dwork
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- Joined: 06 Apr 2012, 21:17
- Znuny Version: 5.0.7
- Real Name: David Work
- Company: Earthclick.net
Dynamic Field "Due Date" not appearing in Dashboard or lists
OTRS 5.0.7 -- I added a dynamic field "DueDate" to the tickets and enabled it on Priority and Note as well as Zoom. If I add a due date to a ticket, it shows up in Zoom when I display the ticket and in Priority or Note as expected. I added the column to the New and Open ticket dashboard display, both of which display the column heading but none of the due dates. I did the same for the Responsible, Watcher and Owner lists -=- again, the column heading displays but the Due Date column is empty. We cleared cache after doing this maintenance, but that didn't help. Any ideas what we've done wrong or omitted?
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root
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Re: Dynamic Field "Due Date" not appearing in Dashboard or lists
What was the exact value you've added to the SysConfig? Die you prefixed it with DynamicField_?
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Use a test system - always.
Do you need professional services? Check out https://www.znuny.com/
Do you want to contribute or want to know where it goes ?
-
dwork
- Znuny newbie
- Posts: 6
- Joined: 06 Apr 2012, 21:17
- Znuny Version: 5.0.7
- Real Name: David Work
- Company: Earthclick.net
Re: Dynamic Field "Due Date" not appearing in Dashboard or lists
You are exactly right. The dynamic field is named "DueDate", but application in all the list and display functions (ViewWatch, Dashboard, etc.) needs to be "DynamicField_DueDate". Thank you!