Getting below error in system log from past some days...is there any solution for this.
System logs:
Thu Oct 20 14:23:16 2016 error OTRS-CGI-00 Need QueueID, TicketID!
Thu Oct 20 14:23:15 2016 error OTRS-otrs.Console.pl-Maint::Ticket::PendingCheck-00 There was an error executing Execute() in Kernel::System::Console::Command::Maint::Ticket::PendingCheck: ERROR: OTRS-otrs.Console.pl-Maint::Ticket::PendingCheck-00 Perl: 5.16.3 OS: linux Time: Thu Oct 20 14:23:15 2016
Error:
[otrs@helpdesk ~]$ bin/otrs.Console.pl Maint::PostMaster::MailAccountFetch
Fetching incoming mails from mail accounts...
mail.nuance-nts.com (POP3)...
POP3: Message 1/1 (IT.SupportCenter@xxxxx.com../mail.xxxx.com)
POP3: Safety protection: waiting 1 second before processing next mail...
ERROR: OTRS-otrs.Console.pl-Maint::PostMaster::MailAccountFetch-00 Perl: 5.16.3 OS: linux Time: Thu Oct 20 13:27:56 2016
Message: Need QueueID, TicketID!
Traceback (2968):
Module: Kernel::System::Ticket::TicketStateList Line: 4299
Module: Kernel::System::Ticket::StateList Line: 7404
Module: Kernel::System::Ticket::TicketEscalationIndexBuild (v1.39.2.3) Line: 478
Module: Kernel::System::Ticket::Event::TicketEscalationIndex::Run Line: 52
Module: Kernel::System::EventHandler::EventHandler Line: 225
Module: Kernel::System::Ticket::TicketCreate Line: 553
Module: Kernel::System::PostMaster::NewTicket::Run Line: 246
Module: Kernel::System::PostMaster::Run Line: 372
Module: Kernel::System::MailAccount::POP3::Fetch Line: 212
Module: Kernel::System::MailAccount::MailAccountFetch Line: 440
Module: Kernel::System::Console::Command::Maint::PostMaster::MailAccountFetch::Run Line: 94
Module: (eval) Line: 444
Module: Kernel::System::Console::BaseCommand::Execute Line: 438
Module: Kernel::System::Console::InterfaceConsole::Run Line: 86
Module: bin/otrs.Console.pl Line: 38
ERROR: OTRS-otrs.Console.pl-Maint::PostMaster::MailAccountFetch-00 Perl: 5.16.3 OS: linux Time: Thu Oct 20 13:27:56 2016
Message: Need QueueID, TicketID!
Need QueueID, TicketID!
Moderator: crythias