Backend ERROR: OTRS-CGI-58 Perl: 5.10.1

Moderator: crythias

Locked
jorjac
Znuny newbie
Posts: 40
Joined: 10 Jan 2013, 23:36
Znuny Version: 5.0.13
Real Name: George

Backend ERROR: OTRS-CGI-58 Perl: 5.10.1

Post by jorjac »

Hello everyone,

I am getting the below error message when I try to send an email (OTRS 5).

Backend ERROR: OTRS-CGI-58 Perl: 5.10.1 OS: linux Time: Wed Oct 26 12:26:02 2016

Message: Impossible to send message to: djwebb2028@yahoo.com .

RemoteAddress: 193.200.141.13
RequestURI: /otrs/index.pl

Traceback (1654):
Module: Kernel::System::Ticket::Article::ArticleSend Line: 2255
Module: Kernel::Modules::AgentTicketCompose::Run Line: 843
Module: Kernel::System::Web::InterfaceAgent::Run Line: 1053
Module: ModPerl::ROOT::ModPerl::Registry::opt_otrs_bin_cgi_2dbin_index_2epl::handler Line: 40
Module: (eval) (v1.99) Line: 204
Module: ModPerl::RegistryCooker::run (v1.99) Line: 204
Module: ModPerl::RegistryCooker::default_handler (v1.99) Line: 170
Module: ModPerl::Registry::handler (v1.99) Line: 31

Thanks,
OTRS 5.0.13 on a CentOS system.
root
Administrator
Posts: 4232
Joined: 18 Dec 2007, 12:23
Znuny Version: Znuny and Znuny LTS
Real Name: Roy Kaldung
Company: Znuny
Contact:

Re: Backend ERROR: OTRS-CGI-58 Perl: 5.10.1

Post by root »

What's you Framework Core::Sendmail configuration?
Znuny and Znuny LTS running on CentOS / RHEL / Debian / SLES / MySQL / PostgreSQL / Oracle / OpenLDAP / Active Directory / SSO

Use a test system - always.

Do you need professional services? Check out https://www.znuny.com/

Do you want to contribute or want to know where it goes ?
jorjac
Znuny newbie
Posts: 40
Joined: 10 Jan 2013, 23:36
Znuny Version: 5.0.13
Real Name: George

Re: Backend ERROR: OTRS-CGI-58 Perl: 5.10.1

Post by jorjac »

SMTP
OTRS 5.0.13 on a CentOS system.
jorjac
Znuny newbie
Posts: 40
Joined: 10 Jan 2013, 23:36
Znuny Version: 5.0.13
Real Name: George

Re: Backend ERROR: OTRS-CGI-58 Perl: 5.10.1

Post by jorjac »

I've changed the settings from Sendmailmodule to SMTP and I specified the hostname but the issue persists.

Thanks,
OTRS 5.0.13 on a CentOS system.
Locked