Hello,
I don't want to use Bcc where is on new email ticket. So how can i remove Bcc from new email ticket?
Thanks in advance
Gülsüm Cengiz.
How to remove Bcc from new email ticket?
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GulsumCengiz
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Re: How to remove Bcc from new email ticket?
You have to edit the template (remove https://github.com/OTRS/otrs/blob/rel-5 ... #L255-L320)
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GulsumCengiz
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Re: How to remove Bcc from new email ticket?
Hi,
I can not reshape the new email ticket on SysConfig screen, can I? Only edit the template?
Thank you.
I can not reshape the new email ticket on SysConfig screen, can I? Only edit the template?
Thank you.