Nice one, OTRS. Way to go to throw a local admin under the bus and try to make them look bad when something goes wrong, just to sell your cloud stuff. Two thumbs up! Keep this up and you'll be Microsoft soon.
OTRS 5 throwing admins under the bus.
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KimmoJ
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OTRS 5 throwing admins under the bus.
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RStraub
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Re: OTRS 5 throwing admins under the bus.
Yes. I find that very disgusting as well.
Currently using: OTRS 6.0.14 -- MariaDB -- Ubuntu 16 LTS
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KimmoJ
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Re: OTRS 5 throwing admins under the bus.
But why beat around the bush? Maybe you should reword it to be clearer!
"Your local admin is a loser who screwed this up, not us! Fire him and talk to us about our cloud solution, we'll treat you much better. Also, we have cookies. This was in no way a problem with OTRS, it was all due to that loser in your IT team."
"Your local admin is a loser who screwed this up, not us! Fire him and talk to us about our cloud solution, we'll treat you much better. Also, we have cookies. This was in no way a problem with OTRS, it was all due to that loser in your IT team."
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reneeb
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Re: OTRS 5 throwing admins under the bus.
http://opar.perl-services.de/dist/Admin ... rror-5.0.1 
Error message:
This error might be caused by a bug. Please inform your admin (%s) about this problem.
The information in 'Error Details' can help the admin to find the problem, so please send them to the admin
Wording fixes welcome: https://github.com/reneeb/otrs-AdminFri ... d/Error.tt
Error message:
This error might be caused by a bug. Please inform your admin (%s) about this problem.
The information in 'Error Details' can help the admin to find the problem, so please send them to the admin
Wording fixes welcome: https://github.com/reneeb/otrs-AdminFri ... d/Error.tt
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Re: OTRS 5 throwing admins under the bus.
Nice one reneeb 
I would probably change
I would probably change
tocan help the admin to find the problem, so please send them to the admin
or somethingcan help in locating the problem, so please send them to your admin
OTRS 5.0.26 with ITSM, and FAQ module on CentOS 7 with MariaDB and Apache
Using LDAPS for customers and agents against Azure AD
Using LDAPS for customers and agents against Azure AD