Error when opening ticket after update to OTRS 5

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wurzel
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Joined: 08 Jul 2010, 22:25
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Real Name: Florian

Re: Error when opening ticket after update to OTRS 5

Post by wurzel »

Hi,

check file permissions, delete caches, reset Browser.

regards,
Florian
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Marijn
Znuny newbie
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Joined: 23 Nov 2016, 21:45
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Re: Error when opening ticket after update to OTRS 5

Post by Marijn »

Thank you. I deleted the cache files and checked the file permissions. It helpt... but not for some old tickets. I will remove those old tickets from the database itself.

Kind regards,
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