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Theangelo2
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Real Name: Ivan
Company: Mg

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Post by Theangelo2 »

Hello friends, good afternoon

I am currently in a topic, which stands out when I want to print a "note" I need to print only the body of the note, the comments of the photos.


Create a template and I want to print it with the format that I leave above, since otherwise it prints with the native format of the other
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RStraub
Znuny guru
Posts: 2210
Joined: 13 Mar 2014, 09:16
Znuny Version: 6.0.14
Real Name: Rolf Straub

Re: Print ticket

Post by RStraub »

And what is your question? How to create such a PDF template? Or how to modify the template for note-printing?
Currently using: OTRS 6.0.14 -- MariaDB -- Ubuntu 16 LTS
Theangelo2
Znuny newbie
Posts: 5
Joined: 22 May 2015, 13:56
Znuny Version: 4.0.0.1
Real Name: Ivan
Company: Mg

Re: Print ticket

Post by Theangelo2 »

RStraub wrote:And what is your question? How to create such a PDF template? Or how to modify the template for note-printing?
I would need you to print the first image, not the ticket detail, so I would need to change the way the other prints the notes.

THX!
RStraub
Znuny guru
Posts: 2210
Joined: 13 Mar 2014, 09:16
Znuny Version: 6.0.14
Real Name: Rolf Straub

Re: Print ticket

Post by RStraub »

That would require development.
Currently using: OTRS 6.0.14 -- MariaDB -- Ubuntu 16 LTS
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