Deleting all change requests from start to ending date

[wiegandr]

Hello Group -
I am starting to phase in a new change request/ticket OTRS 5 system. I would like to delete all the test ITSM Change Requests from start to end date. What is the best approach to accomplish this?

Thank You
Ralf

[RStraub]

Are you talking about tickets of type RfC (= Request for Change) or actual Changes?

[wiegandr]

ITSM Change - This way we are starting out without having all the test ITSM Changes in the new ORTS 5 server.
TX - Ralf

[wiegandr]

./otrs.Console.pl Admin::ITSM::Change::Delete
this will delete all,

Q: but is there a way to delete them by a date range?

tx - Ralf

[RStraub]

Not that I know of - are it that many?

You might write a small standalone script that uses a search:
http://otrs.perl-services.de/docs/ITSMC ... hange.html

and then pass the IDs to the delete script.