Solved: External Customer Backend

Moderator: crythias

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dingler
Znuny newbie
Posts: 13
Joined: 19 Oct 2016, 09:44
Znuny Version: 5.0.16
Real Name: Luca Dingler

Solved: External Customer Backend

Post by dingler »

Hello,

I have a Problem to mapp Data from an external MSSQL database.
The connection via the ODBC Driver is not the Problem. OTRS can access the database Server.
I think that my problem is the config part with the mapping.


The otrs error log say:
Need CustomerID!
Can everyone see the Problem? I am very happy about any kind of help.
Yours sincerely
Luca
Mit freundlichen Grüßen
Luca

OTRS System Info:
OTRS 5S Patch Level 16
Debain 8
apache2 Webserver
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