Phone number on customer page

[otresi]

Hi,

I have otrs version 5.0.8 and i would like to add on customer page new filed - custoemr's phone number
Here is change i've done
Ticket::Frontend::CustomerTicketZoom###DynamicField - i added field Phone with number 1
Ticket::Frontend::CustomerTicketMessage###DynamicField - i added field Phone with number 1
I would like to note, this works on otrs version 3

Thanks

[RStraub]

And you have of course the dynamic field for the phone number?

This should very much work like that. Could you post some screenshots?

[otresi]

Here is picture from customer page..

[RStraub]

Okay, so it IS working. What is your problem then?

[otresi]

yes, it works on version 3 but not work on version 5..

[otresi]

any help?

[RStraub]

Well I'm at a loss here. It should work.

Could you post your config and screenshots of the now-not working system?

[otresi]

Ticket::Frontend::CustomerTicketZoom###DynamicField - i added field Phone with number 1
Ticket::Frontend::CustomerTicketMessage###DynamicField - i added field Phone with number 1
Here is picture from customer page otrs 5

[RStraub]

That's exactly how it's done. Is there anything in the logs? Are you sure there's not typo anywhere?

[otresi]

Which log, where i can see you error?

[otresi]

i forgot to add new field in dynamic field, now its work

[RStraub]

Great