configure gmail

[jtaracena]

Hi everybody!
I really appreciate if some one could help me, I'm getting crazy trying to configure a Gmail account as my main account in a Windows installation, but I really don't know if it is posible, I try to configure it by IMAP and POP and it doesn't work.

If anyone could give me an advise I'll be very glad.

Thanks in advance.

Jtaracena

[reneeb]

What did you configure? Any error messages in the log files?

[jtaracena]

Thank's Reneeb,
This is the error message:

"Backend ERROR: OTRS-CGI-68 Perl: 5.16.3 OS: MSWin32 Time: Tue Jan 10 07:24:11 2017 Message: IMAPTLS: Can't connect to imap.mail.yahoo.com: Unable to connect to imap.mail.yahoo.com: RemoteAddress: ::1 RequestURI: /otrs/index.pl?Action=AdminMailAccount;Subaction=Run;ID=4;ChallengeToken=XCcXUSxIzQsvFMyGVP66ZKbT1nDDYYqP; Traceback (7232): Module: Kernel::System::MailAccount::IMAPTLS::_Fetch (OTRS 3.3.11) Line: 132 Module: Kernel::System::MailAccount::IMAPTLS::Fetch (OTRS 3.3.11) Line: 78 Module: Kernel::System::MailAccount::MailAccountFetch (OTRS 3.3.11) Line: 451 Module: Kernel::Modules::AdminMailAccount::Run (OTRS 3.3.11) Line: 63 Module: Kernel::System::Web::InterfaceAgent::Run (OTRS 3.3.11) Line: 910 Module: PerlEx::Precompiler::c_::otrs::otrs::bin::cgi2dbin::index_pl::__ANON__ (unknown version) Line: 41 Module: (eval) (unknown version) Line: 458 Module: PerlEx::Precompiler::Execute (unknown version) Line: 458.."

I already disable captcha on GMAIL, I enable the accessing to lesser security apps, IMAP and POP are enable too, I know that the error that I've sent is referring to a Yahoo mail account, but believe me is the same error on GMAIL account, so, if You have any advise for me I'll appreciate it very much.

Thank You in advance.

Jtaracena

[jtaracena]

This is the error when I try with a GMAIL account, I've already try using IMAP, IMAPS, IMAPTLS and POP3, POP3S, POP3TLS:

"Backend ERROR: OTRS-CGI-68 Perl: 5.16.3 OS: MSWin32 Time: Tue Jan 10 07:34:34 2017 Message: POP3S: Can't connect to pop.gmail.com RemoteAddress: ::1 RequestURI: /otrs/index.pl?Action=AdminMailAccount;Subaction=Run;ID=4;ChallengeToken=XCcXUSxIzQsvFMyGVP66ZKbT1nDDYYqP; Traceback (7232): Module: Kernel::System::MailAccount::POP3::Fetch (OTRS 3.3.11) Line: 139 Module: Kernel::System::MailAccount::MailAccountFetch (OTRS 3.3.11) Line: 451 Module: Kernel::Modules::AdminMailAccount::Run (OTRS 3.3.11) Line: 63 Module: Kernel::System::Web::InterfaceAgent::Run (OTRS 3.3.11) Line: 910 Module: PerlEx::Precompiler::c_::otrs::otrs::bin::cgi2dbin::index_pl::__ANON__ (unknown version) Line: 41 Module: (eval) (unknown version) Line: 458 Module: PerlEx::Precompiler::Execute (unknown version) Line: 458.."

thanks in advance,

Jtaracen

[reneeb]

Do you need a proxy? Or maybe you're behind a firewall...

[jtaracena]

I'm behind a Firewall but when I did the test it was disabled

[jtaracena]

would You like to see how I configured the accounts?, maybe I'm doing something wrong

PostMaster Mail Accounts:
Tipo: POP3S
Nombre de usuario: xxx@gmail.com
Contraseña: xxxxxxxx
Host: pop.gmail.com
Validado: SI
Remitiendo: Despachar por el campo Para: del correo electrónico
Validez: Valido

OR THIS

Tipo: IMAPS
Nombre de usuario: xxx@gmail.com
Contraseña: xxxxxxxx
Host: imap.gmail.com
Imap Folder: inbox
Validado: SI
Remitiendo: Despachar por el campo Para: del correo electrónico
Validez: Valido

I tried both, but it doesn´t work