Dir Sirs,
Please note that we set relevant using ACL between two Dynamicfields Dropdown for Ticket on otrs 5 and its working very fine.
But we are facing a new issue that we are not able to solve.
The problem is that we are not able to set relevant using ACL between two Dynamicfields Dropdown for Article.
Is this a specification?
We wants to know how to set relevant using ACL between two Dynamicfields Dropdown for Article.
Thank you in advance for your help.
Best Regards
How to make two Dynamic Fields(Article) relevant?
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nouphet
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How to make two Dynamic Fields(Article) relevant?
OTRS 5.0.17 running on CentOS 7.2, Apache 2.4, MariaDB Server 5.5
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root
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Re: How to make two Dynamic Fields(Article) relevant?
They work, but only with an little workaround, I've added a working one in my screenshot.
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nouphet
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Re: How to make two Dynamic Fields(Article) relevant?
root,
Thank you for your quick response
But I have a question.
Does the Dynamicfields Dropdown for Article?
I could do that for Ticket but could not for Article,,,.
Regards
Thank you for your quick response
But I have a question.
Does the Dynamicfields Dropdown for Article?
I could do that for Ticket but could not for Article,,,.
Regards
OTRS 5.0.17 running on CentOS 7.2, Apache 2.4, MariaDB Server 5.5
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root
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Re: How to make two Dynamic Fields(Article) relevant?
The dropdown only shows DynamicFields for Tickets, just enter them manually instead using the existing dropdown.
Znuny and Znuny LTS running on CentOS / RHEL / Debian / SLES / MySQL / PostgreSQL / Oracle / OpenLDAP / Active Directory / SSO
Use a test system - always.
Do you need professional services? Check out https://www.znuny.com/
Do you want to contribute or want to know where it goes ?
Use a test system - always.
Do you need professional services? Check out https://www.znuny.com/
Do you want to contribute or want to know where it goes ?
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nouphet
- Znuny newbie
- Posts: 36
- Joined: 21 Mar 2014, 11:04
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Re: How to make two Dynamic Fields(Article) relevant?
root,
Okey, I got it.
Thanx
Regards
Okey, I got it.
Thanx
Regards
OTRS 5.0.17 running on CentOS 7.2, Apache 2.4, MariaDB Server 5.5